Privacy Policy
Effective Date: 21 May 2025
Contact Email: [email protected]

1. Introduction

At JayClothing.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

a) Personal Information

We may collect personally identifiable information when you:

  • Place an order

  • Create an account

  • Contact our support team

This may include:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment details

b) Device Information

We automatically collect information such as:

  • IP address

  • Browser type

  • Operating system

  • Device identifiers

c) Browsing Activity

Through cookies and similar technologies, we track:

  • Pages visited

  • Time spent on site

  • Items viewed or added to cart

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders

  • Provide customer support

  • Personalize your shopping experience

  • Send order updates, promotions, and service notifications

  • Analyze user behavior and improve our services

4. Data Sharing & Disclosure

a) Third-Party Service Providers

We may share your information with trusted partners who help with:

  • Payment processing

  • Order delivery

  • Website analytics

These providers are contractually obligated to use your data only for the services they provide and to keep it secure.

b) Legal Requirements

We may disclose personal data if required by law or if necessary to:

  • Comply with legal obligations

  • Prevent fraud

  • Protect the safety of our users and the integrity of our services

5. Data Security

We use technical and organizational safeguards to protect your data, including:

  • SSL encryption for secure payment processing

  • Restricted access to sensitive information

6. Cookies & Tracking Technologies

Cookies are used to:

  • Enhance user experience

  • Save preferences

  • Monitor site activity

You may choose to disable cookies through your browser settings. However, doing so may limit access to some features.

7. Your Rights

  • Access & Correction: You may request to view or update your personal information by contacting us at [email protected].

  • Opt-Out: You may unsubscribe from marketing communications via the “unsubscribe” link in emails or by contacting us directly.

8. Policy Updates

We may revise this Privacy Policy periodically. All updates will be posted on this page with the updated effective date. Continued use of our site constitutes acceptance of any changes.

9. Contact Information

For any questions regarding this policy, please reach out to us:

Email: [email protected]
Phone: 0717822233
Address: 107A, St. Mary’s Road, Ja-Ela, Sri Lanka